Here is a list of questions we usually get asked, we have sum up all the answers for you on this page:
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Woffice is bundling several premium plugins. We have one developer license for each and every one of these plugins. Therefore we are allowed to distribute along our product but we do not have one purchase code per Woffice license. Therefore you do not have a purchase code for these plugins and hopefully you do not need one to get them working. If you want receive:
You need to purchase your own license from Codecanyon, but again, this is not required. |
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As per the Buddypress guidelines, we recommend you to edit the language file. You can find more information here: More information here |
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We provide you an in-depth article on our Support desk: https://alkaweb.ticksy.com/article/6454/ |
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We have written a dedicated article on our Support Desk, please refer here: https://alkaweb.ticksy.com/article/8531/ |
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Although the addition of new plugins is relentless on the WordPress community, we have tried to draw up a list of compatible plugins. You can find it here. If you're enjoying any other plugin, don't hesitate to give us a shout on our Support Desk. |
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Given that we are already striving to provide you the best experience and a top-notch intranet in order to help you grow your business, we are running out of time. Besides this, we are also engaged in a bunch of different projects which take on a lot of our time. Therefore, we are happy to introduce you our partner, WP Kraken, they will be more than happy to assist you. They are really proficient, tuned in yet competitive! |
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Licenses are handled by Themeforest and any customer must have a valid license as well as a valid support license to receive support from our team. These rules are from Envato and we respect them as well as respecting any customer doing so, equally. To renew your support, go to the Woffice page here: themeforest.net/item/woffice-intranetextranet-wordpress-theme/11671924?s_rank=14 You need to be connected with your account, you will see on the right sidebar: Click this button and let Envato guides you. Once done you can start submitting new tickets.
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If some of your users cannot see wiki articles, also if permissions options are set correctly, then there is likely something to fix in your database. It is really simple, you just need to follow these steps:
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Follow the following steps:
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